Privacy Policy
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Privacy Policy for Limomass Effective Date: April 29, 2025
This Privacy Policy describes how Limomass (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a reservation through our website, www.limomass.com (the “Website”).
By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information that can identify you directly or indirectly (“Personal Information”) to provide you with our limousine services and improve your experience. The types of Personal Information we may collect include:
- Contact Information: Name, email address, phone number, and postal
- Reservation Details: Pick-up and drop-off locations, dates and times, passenger names, and any special requests.
- Payment Information: Credit card details, billing address, and other payment-related
- Account Information: If you create an account, we may store your username, password, and past reservation history.
- Communication Information: Records of your correspondence with us, including emails and phone calls.
- Website Usage Information: Information about your visit to our Website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information may be collected through cookies and other tracking
We collect Personal Information when you:
- Make a reservation through our Website or by
- Create or update an account on our
- Contact us through forms, email, or
- Subscribe to our newsletters or marketing
- Use our Website and
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To process your limousine reservations, confirm details, and provide the requested transportation services.
- Payment Processing: To process payments for the services
- Customer Service: To respond to your inquiries, provide support, and resolve any
- Account Management: To manage your account, track your reservations, and provide you with access to your history.
- Improving Our Services: To analyze Website usage, gather feedback, and improve our services, Website functionality, and customer experience.
- Marketing and Communications: To send you promotional offers, newsletters, and updates about our services, where you have consented to receive such You can opt out of marketing communications at any time.
- Safety and Security: To ensure the safety and security of our passengers and drivers, prevent fraud, and comply with legal requirements.
- Legal Compliance: To comply with applicable laws, regulations, and legal
3. How We Share Your Information
We may share your Personal Information with third parties in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our These may include payment processors, dispatching software providers, and marketing service providers. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Drivers: We share necessary reservation details with our drivers to facilitate your
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government request).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with other third parties with your explicit
We do not sell or rent your Personal Information to third parties for their marketing purposes without your explicit consent.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your Website usage. Cookies are small text files stored on your device that help us improve our Website and your experience.
We may use cookies to:
- Remember your preferences and
- Analyze Website traffic and usage
- Personalize your experience on the
- Support our marketing
You can control and manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Website.
5. Data Security
We implement reasonable technical and organizational measures to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your Personal Information. These rights may include:
- Access: The right to access the Personal Information we hold about
- Correction: The right to request correction of inaccurate or incomplete Personal
- Deletion: The right to request deletion of your Personal Information, subject to certain
- Objection: The right to object to the processing of your Personal Information under certain
- Data Portability: The right to receive your Personal Information in a structured, commonly used, and machine-readable format.
- Withdraw Consent: The right to withdraw your consent to the processing of your Personal Information where processing is based on consent.
To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.
8. Third-Party Links
Our Website may contain links to third-party websites. This Privacy Policy does not apply to the practices of websites not operated by us. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect Personal Information from children without parental consent. If you believe we have collected information from a child, please contact us, and we will take steps to delete the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated Privacy Policy on our Website with a revised effective date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Limomass Norwood Ma
+1 (339) 206-9626